FAQ

General FAQs

 

What are VIP Travel Credits?  VIP Travel Credits are earned as you book luxury travel such as Cruises, All-Inclusive Vacation Packages, Specialty Tours and other vacation products through Paradise Canyon Golf Resort and at West Tours and Travel @ Paradise Canyon.  This is our way of saying thank-you as your friends and family book with us.

What can I do with my Travel Credits?  You can redeem your credits for any of the products listed on the website under “Redeem Travel Credits” This is one of the most aggressive rewards programs that you will find anywhere.

What is an example of what I can get with my Credits?  If you were to book a $1,000 per person all-inclusive Vacation Package with us – as a VIP Member you would earn 10 VIP Credits / Non Tax $ (10,000 Credits).   If you chose to redeem your credits for a week of vacation stay at Paradise Canyon – an entire week starts at only 30,000 Credits.  That’s only 6 – $1,000 bookings as a guest or 3 – $1,000 bookings as a VIP Member.  Wow!!!  If you use it right, you can earn a second vacation every time you book.  *For VIP Members – any of our Paradise Canyon weeks are exchangeable at 1,000s of other resorts around the world.

Do my VIP Travel Credits Expire? Yes, your travel credits will expire after 3 years from the date they are deposited if you don’t use them.

When will my VIP Travel Credits be deposited?  Your VIP Credits will be deposited the month following your travel departure date.

 

VIP Member FAQs

 

Do I need to register to book and earn VIP Credits?  As a VIP Member you are already registered in our system – all you need to do is start booking with us.

How do I Sign In to see how many Credits I’ve earned?  Click on the “Sign In” at the top of the home page and enter your RCI number as both your user name AND your password.  Once you are logged in you can change your password.

How do I redeem my Credits?   Click on the “Sign In” Button at the top of the home page and enter your User Name and Password.  To redeem Credits simply choose the item that you’d like to redeem from the pull down screen and follow the instructions.  Please call the travel agency if you have any questions or problems logging in or redeeming your credits.  403.381.4653 ext 5

How many Credits do I earn?  You will earn 10 Credits / Non Tax Dollar on your own bookings.  All Cruise and River Cruise bookings, All-inclusive Vacation Packages, Vacation weeks etc as shown on the homepage. With a little effort you can be earning some massive Credits that you can use for any of the products in the “Redeem Travel Credits” on the homepage.

What are my VIP Membership Benefits?  From the bottom of the homepage click on “VIP Membership Info / Training” for a detailed explanation and links to training helps.